ServiceFLX Observe
Observe every signal that matters.
Events, alerts, logs and monitoring across infrastructure, applications, services, network, backup, security and SaaS — correlated, de-duplicated and turned into work before users report it.
- CRITICAL Backup failed — srv-backup-02
- WARNING Disk capacity 95% — storage-array-1
- CRITICAL Server unavailable — srv-app-07
- EVENT Security event — unusual login pattern
- INFO SaaS health check — all providers normal
01
Event collection
Agents, SNMP, ICMP, Syslog and API intake feed one event pipeline. Every signal lands with the asset it belongs to — no orphan alerts.
- Device health, status and availability
- Custom thresholds and severity levels
- Multi-channel alerting: email, chat, portal
02
Correlation & noise reduction
An alert storm is one incident, not thirty tickets. Observe correlates related signals, suppresses duplicates and opens a single context-rich ticket.
- Alert correlation across sources
- Duplicate suppression
- Automated ticket creation
03
Dashboards & reporting
Operational dashboards for the floor, executive views for the CIO. Real-time alerts, SLA and asset health, trend and audit reporting.
Scenarios handled out of the box
Book a demo
See ServiceFLX in your environment.
A working session with your scenarios — discovery, service desk, monitoring and automation on your data.